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Agencies: managing clients with sub-organizations

Sub-organizations give each of your clients their own ContactLevel account under your agency. You manage them all from one place and move credits between them.

Get access

Sub-organizations are for approved agencies. To get access, message the ContactLevel team through the chat bubble in the bottom right of the app.

Once approved, you'll see Agency Settings → Sub Organizations in Settings.

Create a sub-organization

  1. Go to Settings → Sub Organizations.

  2. Click Create Sub-Organization.

  3. Set it up for one client.

Agency Sub-Organizations page with Transfer Credits and Create Sub-Organization buttons

The list shows each sub-organization with its credit balance and when it was added. Use the search box to find a client.

How sub-organizations are separated

  • Each sub-organization is a fully separate account.

  • Its members can't see the parent organization, its settings or its integrations.

  • A client you give access to a sub-organization can't see your agency's account or other clients.

  • Each sub-organization connects its own ad accounts.

To give a client access, open their sub-organization and invite them as a member.